The ACT matrix for beginners
A practical and easy to understand introduction to the matrix
Two lines crossing on a blank page. That is more or less the whole kit, and it can hold a surprising amount of a client’s life. This on-demand workshop teaches you how to draw the ACT matrix with a client and fill it in together. You will then learn to use what appears on the page to find a way forward when therapy feels stuck. The workshop is broken into short modules, so you can watch between clients and go back over the tricky parts.
Background to the workshop
Most clients arrive with a story that has been running for years. The story contains the thoughts and feelings that keep showing up, the things the client does to make them go away, and the people and purposes they care about. All the pieces are usually there. They just arrive in no particular order, like a jigsaw tipped out of the box, and the client is often too close to see how one piece locks into the next.
Acceptance and commitment therapy (ACT) offers a clear account of how people get stuck and what helps them move. Its psychological flexibility model, often drawn as the hexaflex, maps six core processes and gives you a sound way to think about the person in front of you. It was built for the therapist’s head, though, and it rarely works when you hand it across the room. Clients need something they can look at, point to and recognise themselves in.
Many ACT practitioners feel this gap. You understand the model, and you can talk about values and defusion with confidence. In session, though, it can still be hard to organise what a client is telling you into a picture you can both see. The formulation ends up in your notes when it would do more good on the table between you.
What you will gain from this workshop
The ACT matrix gives you and your client a shared map of their situation. It draws on some of the oldest ideas in behavioural science and links them to ACT’s core processes in a form simple enough to sketch on the back of an envelope. By the end of the workshop you will be able to use it for assessment, formulation and planning committed action. You will gain:
- A grounding in the behavioural theory behind the matrix. You will learn the ABCs of human behaviour, functional contextualism and how the psychological flexibility model fits together, so you know why the tool works and can adapt it.
- A clear way to talk about towards and away moves. Using the allegory of the bear and the blueberry bush, you will learn to help clients tell the difference between moving towards what matters and moving away from what hurts. You will also learn the distinction between appetitive and aversive control that sits underneath it.
- Confidence with each of the four quadrants. You will explore what happens when a client gets hooked, how to identify values and values-based actions, and how to separate internal experience from external behaviour in a way clients grasp quickly.
- A way to use the observing self. The centre of the matrix is where the client notices and chooses. You will learn to invite them there so the map becomes something they can act from.
- Relational frame theory without the headache. A stripped-back introduction to opposition, hierarchy and coordination frames shows you how to weave the quadrants together and link a client’s pain with what they care about.
- Language you can use in session. You will see how to open the matrix with a client using lines such as “Can I draw a quick picture of what’s been going on for you?” and how to keep it collaborative from there.
- Answers to common sticking points. You will learn what to do when the quadrants blur, when a client can’t name a value, or when the matrix seems to go nowhere.
About this workshop
This is an on-demand workshop made up of an introduction and six modules. The modules run from around 15 to 50 minutes, and you can work through them at your own pace. Teaching is delivered in short, focused segments with plenty of diagrams and visuals. The theory builds gradually, so each quadrant is in place before you start connecting them.
Video vignettes show away moves and towards moves in action, which makes the concepts easier to recognise when they turn up in your own sessions. The workshop includes two extended client demonstrations. The first shows how to introduce the matrix for the first time. The second applies it to a clinical example involving anxiety and a fear of public speaking. A final troubleshooting module takes on the questions practitioners most often ask once they start using the matrix for real.
The workshop is presented by Dr Joe Oliver, a consultant clinical psychologist, ACBS peer-reviewed ACT trainer and founder of Contextual Consulting. Joe has used the matrix for years with individuals, groups and organisations, and he teaches it the way he uses it: simply, and with an eye on what happens next in the room.
You can watch the introduction for free before you sign up.
Who will benefit from this workshop?
This workshop is for psychologists, psychotherapists, counsellors, coaches, occupational therapists and other practitioners who use ACT in individual, group or organisational settings. It suits you well if you know the ACT model but find it hard to turn that knowledge into a formulation your client can actually see and use.
The matrix is taught from the ground up, so no previous experience of it is needed. You should have some knowledge and experience of ACT already, as the basics of the model are not covered in any depth.
Feedback on this workshop
“The content is presented in a way that makes it easy to process, lots of diagrams and visuals, mixed in with real examples and demos. Engaging and knowledgeable presenter.”
— Kelly, Occupational Therapist
“The workshops were excellently prepared. It is convenient that they are divided thematically. Thanks to this, I can easily return to issues that are less understandable to me.”
— Michalina Wieckowska, Psychologist
“I found Joe’s delivery very accessible. I ended up watching the training in chunks and re-listened to some of the parts.”
— Petra O’Neill, Counsellor/Psychotherapist
“Very well conceptualised, explained and timed.”
— Luca, Workforce Transformation Consultant
Module overview
Introduction: Introduction to the workshop [6 mins]
- Introduction to the module series and overview of each module.
You can view the introduction for free here:
Module 1: Background theory [14 mins]
- The ABCs of human behaviour
- What is functional contextualism?
- An overview of the psychological flexibility model
- Stepping out of autopilot and into awareness
Module 2: Towards and away [17 mins]
- The bear and the blueberry bush allegory
- Appetitive and aversive – what’s the difference?
- The observing self – who chooses
Module 3: The matrix quadrants [51 mins]
- An intro to away moves
- What happens when we get hooked?
- Video vignette example of away moves
- An intro to towards moves
- Values overview: why, what, when and how
- Values based actions – what are they?
- Video vignette example of towards moves
- Internal behaviour vs external behaviour – everything you need to know
- An example of using the matrix
Module 4: Weaving the quadrants together [16 mins]
- What does weaving the matrix together? And how do I do it?
- RFT made super super simple
- Opposition frames and how to do them
- Hierarchy frames and how to do them
- Co-ordination frames and how to do them
- Bringing it all together
Module 5: Client demonstrations using the matrix [36 mins]
- Joe demonstrates how to introduce the matrix for the first time with a client
- Joe demonstrates how to use the matrix with a clinical example related to anxiety and a fear of public speaking
Module 6: Troubleshooting [25 mins]
- Troubleshooting the matrix and answering the important questions
- Next steps in your matrix journey
Course components
- Introduction to the workshop
- Background theory
- Towards and away
- The matrix quadrants
- Weaving the quadrants together
- Demonstration: introducing the matrix
- Demonstration: using the matrix with an example
- Demonstration: practical use of the matrix
- Troubleshooting
If you have disability and require adjustments or accommodation, please email us at admin@contextualconsulting.co.uk to discuss your needs and we will do our best to help you.
Polk, K. L., Schoendorff, B., Webster, M., & Olaz, F. O. (2016). The essential guide to the ACT matrix: A step-by-step approach to Using the ACT matrix model in clinical practice. Oakland, CA: New Harbinger Publications.
Bennett, R., & Oliver, J. E. (2019). Acceptance and commitment therapy: 100 key points and techniques. Routledge/Taylor & Francis Group.
At the end of the workshop, participants will be able to:
- Understand the ABCs of human behavior, including the functional contextualism approach and the psychological flexibility model.
- Differentiate between appetitive and aversive experiences and apply this knowledge to their understanding of approach and avoidance behavior.
- Identify and analyze away moves and towards moves within the Matrix framework, considering the impact of values and internal/external behaviors.
- Demonstrate practical skills in weaving the Matrix quadrants together, utilising concepts such as Relational Frame Theory, opposition frames, hierarchy frames, and coordination frames.
APA psychologists: This program is sponsored by Contextual Consulting and is approved for 2.5 CE credits for psychologists. Contextual Consulting is approved by the American Psychological Association to sponsor continuing education for psychologists. Contextual Consulting maintains responsibility for this program and its content.
Nationally certified counselors: This workshop is available for 2.5 credit hours. Contextual Consulting Ltd. has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 7578.
To find out more, including attendance requirements and how to access your certificate, go to our continuing education information page.
Booking cancellation (On-demand workshops)
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If access has not yet been activated, please contact us and we will do our best to accommodate a transfer request.

