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Difficult conversations: 4 simple steps you can take to arrive – Dr Ray Owen

Navigating difficult conversations is a reality we all face, whether in personal relationships, professional settings, or therapeutic environments. In this video taken from our Expert tips for ACT YouTube series, Dr Ray Owen talks us through a 4 step process to help arrive in a difficult conversation:

1. Come into the present moment
2. Set your intention
3. Connect to your values
4. Engage willingness


DR RAY OWEN is a Consultant Clinical Psychologist and Health Psychologist with over 30 years experience of working in Physical Health settings within the NHS. He is a Fellow of the Higher Education Academy, and an accredited facilitator in the national Advanced Communication Skills Programme for senior cancer practitioners. He is also an Association of Contextual Behavioural Science Peer Reviewed Trainer.

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